Return policy

Cancellation

Orders may be cancelled before the product is shipped or produced. If your order is successfully cancelled, you will receive a full refund.
Once an order has been shipped, it can no longer be cancelled.

Returns (If Applicable)

We accept returns of eligible products. Customers may request a return within 14 days of receiving the product.

To be eligible for a return:

The item must be unused and in the same condition as received
The item must be in its original packaging
A receipt or proof of purchase is required

Please do not send items directly to the manufacturer.

Customers will be charged shipping costs at most once, including returns.
No restocking fee will be charged for returned items.

Refunds (If Applicable)

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, the refund will be processed and automatically applied to your original payment method within a certain number of days, depending on your payment provider.

Late or Missing Refunds (If Applicable)

If you have not received your refund:

Please check your bank account again
Contact your credit card provider, as processing time may vary
Contact your bank, as refunds may take additional time to post

If you have completed these steps and still have not received your refund, please contact us through the communication method provided on our website.

Return Address

Please contact our customer service team to obtain the correct return address before sending any items back.